The Basics of Payroll Management for Small Businesses

Formations Wise - The Basics of Payroll Management for Small Businesses

Payroll is one of those business jobs that feels “admin-ish” right up until it goes wrong – then it becomes urgent, expensive, and oddly emotional.

The good news: UK payroll is very doable for small businesses once you understand the moving parts (PAYE, National Insurance, RTI reporting, pensions, and deadlines). This post walks you through the essentials, plus the common traps that catch first-time employers.

Quick note: This is practical guidance for UK small businesses. Rates and thresholds change, so always cross-check official sources (linked throughout).

What “payroll” actually includes in the UK

In the UK, payroll is not just about paying wages. It’s a structured compliance process that links employee pay, tax, pensions, and reporting directly to HMRC.

For small businesses and first-time employers, payroll typically involves the following core responsibilities:

  • Calculating pay – this includes salaries, hourly wages, overtime, bonuses, commissions, statutory payments, and holiday pay.
  • Applying deductions correctly – such as Income Tax through PAYE, employee and employer National Insurance, student loan or postgraduate loan repayments, and attachments of earnings where applicable.
  • Submitting payroll information to HMRC in real time (RTI) – usually via a Full Payment Submission (FPS) sent on or before each pay date.
  • Paying HMRC on time – covering Income Tax, National Insurance, and any other payroll liabilities by the relevant monthly or quarterly deadline.
  • Producing compliant payslips – employees must receive a payslip on or before payday, showing gross pay, deductions, and net pay.
  • Keeping payroll records – including pay calculations, deductions, RTI submissions, and employee details, typically for at least three years.
  • Managing workplace pension duties – assessing staff for automatic enrolment, enrolling eligible employees, handling contributions, and completing ongoing compliance.

While payroll software or an outsourced provider will handle the calculations and submissions, the legal responsibility always sits with the employer. Understanding what’s included helps you spot errors early and avoid compliance issues.

Official guidance: HMRC’s PAYE employer hub provides a clear overview of employer payroll responsibilities, reporting requirements, and payment deadlines. It’s a useful reference point if you want the official “map” of how payroll fits together.

https://www.gov.uk/paye-for-employers

Getting these fundamentals right from the start makes payroll predictable and low-stress. Most payroll problems arise not from complex rules, but from missed steps, late submissions, or a lack of visibility over what payroll actually involves.

Step 1: Register as an employer (don’t leave it late)

If you’re paying anyone through payroll – including your first employee or yourself as a director via PAYE – you will usually need to register as an employer and set up PAYE before your first payday.

Once registered, HMRC will issue you with an employer PAYE reference and an Accounts Office reference. These are essential for running payroll, submitting RTI reports, and paying tax and National Insurance to HMRC.

You register online through HMRC’s PAYE for employers service: https://www.gov.uk/paye-for-employers/register-for-paye

Key practical point: You cannot register as an employer more than two months before you start paying staff. If you leave it too late, you may not receive your PAYE references in time to run your first payroll correctly.

For limited company directors, this step is often missed because there’s no “traditional” employee involved. However, if you’re paying yourself a salary (even a small one), PAYE registration is still required.

HMRC’s PAYE employer hub explains when you need to register, what details you’ll need, and how PAYE fits into your wider payroll responsibilities: https://www.gov.uk/paye-for-employers

Registering on time sets everything else up properly. It avoids rushed payroll runs, late RTI submissions, and the knock-on penalties that tend to follow when PAYE is set up after the fact.

Step 2: Choose how you’ll run payroll

Once you’re registered as an employer, the next decision is how you’ll actually run payroll. For UK small businesses, this usually comes down to one of three approaches.

Option A: Payroll software (most common)

Most small businesses use payroll software. Modern tools handle the heavy lifting by calculating tax and National Insurance, generating compliant payslips, and submitting RTI reports to HMRC on your behalf.

You still need to understand what’s happening and review the figures, but software removes a lot of manual risk and significantly reduces errors caused by miscalculations or missed submissions.

HMRC maintains a list of recognised payroll software providers (including free and low-cost options): https://www.gov.uk/guidance/find-payroll-software-that-is-recognised-by-hmrc

Best for: Sole directors paying themselves a salary, small teams, and businesses that want control without complexity.

Option B: HMRC Basic PAYE Tools (free, but basic)

HMRC provides Basic PAYE Tools for businesses with fewer than 10 employees. It can calculate PAYE and National Insurance deductions and submit RTI information directly to HMRC.

It’s a legitimate option, but it’s very functional and lacks the automation, reporting, and integrations found in commercial software.

https://www.gov.uk/basic-paye-tools

Best for: Very small employers with simple, fixed pay and minimal changes month to month.

Option C: Outsource payroll

Outsourcing payroll to an accountant or specialist provider is common once you have multiple employees, variable pay, statutory payments, pension complexity, or you simply want payroll off your plate.

A good provider will run payroll, manage RTI submissions, handle pension reporting, and flag issues before they become problems – while keeping you informed and compliant.

Important: Even if you outsource payroll, the legal responsibility remains with you as the employer. Make sure you understand the reports you’re given and keep visibility over deadlines and payments.

There’s no single “right” choice. The best setup is the one that matches your business size, pay complexity, and how hands-on you want to be – while still keeping payroll accurate, timely, and compliant.

Step 3: Understand the core deductions (PAYE & National Insurance)

Even when you use payroll software or outsource the process, it’s important to understand the two main deductions that sit at the heart of UK payroll: PAYE Income Tax and National Insurance.

PAYE Income Tax

PAYE is how HMRC collects Income Tax from employment income. The amount deducted from each employee’s pay depends on several moving parts, including:

  • Tax codes issued by HMRC, which determine how much tax-free pay an employee is entitled to.
  • Taxable pay, including salary, overtime, bonuses, and certain benefits processed through payroll.
  • Year-to-date values, which ensure tax is spread correctly across the tax year rather than recalculated from scratch each month.

Payroll software performs the calculations automatically, but accuracy depends on you keeping employee records up to date and applying HMRC tax code notices (P6 or P9) as soon as they are issued.

HMRC guidance on PAYE tax codes for employers is available here: https://www.gov.uk/tax-codes

National Insurance (NI)

National Insurance contributions are split between:

  • Employee NIC – deducted from the employee’s pay.
  • Employer NIC – an additional cost paid by the employer on top of gross wages.

How much NI is due depends on earnings levels, NI thresholds, and the employee’s NI category letter (for example, standard employees, under 21s, apprentices, or pensioners).

HMRC publishes the official rates and thresholds each tax year, including the key Class 1 NI thresholds used in payroll calculations: https://www.gov.uk/guidance/rates-and-thresholds-for-employers-2025-to-2026

Employers also rely on HMRC’s NI category letter guidance to ensure the correct contribution rates are applied: https://www.gov.uk/national-insurance-rates-letters

Practical tip: NI errors are common when staff move between age thresholds or change employment status. Reviewing NI category letters as part of your payroll checks can prevent underpayments or unexpected HMRC adjustments.

Understanding these core deductions helps you sense-check payroll reports, budget accurately for employer costs, and spot issues early – even if you’re not running the calculations yourself.

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Step 4: Report payroll to HMRC using RTI (Real Time Information)

RTI (Real Time Information) reporting is the core payroll compliance requirement for UK employers. It’s how HMRC receives up-to-date information about what you pay employees and what you deduct.

Every employer running PAYE must submit RTI reports, regardless of business size or how often staff are paid.

Full Payment Submission (FPS)

A Full Payment Submission (FPS) tells HMRC exactly what you’ve paid your employees and what you’ve deducted for that pay period.

  • It includes pay, Income Tax, employee and employer National Insurance, and other deductions.
  • You must send the FPS on or before the date you pay your employees.
  • This rule applies even if you pay HMRC quarterly or have no tax to pay for that period.

HMRC guidance on when and how to submit an FPS is available here:  https://www.gov.uk/running-payroll/reporting-to-hmrc

Employer Payment Summary (EPS)

An Employer Payment Summary (EPS) is used to tell HMRC about adjustments or situations where an FPS alone is not enough.

Common reasons to submit an EPS include:

  • Claiming certain statutory payment reductions or recoveries.
  • Telling HMRC that no employees were paid in a tax month.
  • Applying other PAYE-related adjustments where required.

To ensure HMRC applies reductions correctly, the EPS must usually be sent by the 19th of the following tax month.

HMRC guidance on EPS submissions is available here: https://www.gov.uk/running-payroll/using-an-eps-to-correct-payments-to-hmrc

Compliance tip: Most late payroll penalties stem from FPS submissions being sent after payday. Set your payroll run at least one working day before pay day to avoid last-minute issues.

RTI reporting is not optional and it’s not something to “catch up later”. Once your process is in place, it becomes routine but missing deadlines can quickly trigger HMRC notices and penalties.

Step 5: Pay HMRC on time (and understand the payroll tax month)

Submitting payroll information is only half the job. You also need to pay HMRC what you owe, on time, using the correct payroll tax month.

What is a payroll tax month?

Unlike calendar months, payroll tax months run from the 6th of one month to the 5th of the next. All PAYE, National Insurance, and other payroll liabilities are grouped into these tax months.

This catches many first-time employers out, particularly when paydays fall close to the start or end of a calendar month.

HMRC payment deadlines

For most employers, HMRC payment deadlines are:

  • By the 22nd of the following tax month if you pay electronically (for example, online or by bank transfer).
  • By the 19th of the following tax month if you pay by post.

HMRC’s official guidance on PAYE payment deadlines and methods is available here:  https://www.gov.uk/pay-paye-tax

Practical warning: This is one of the easiest areas to slip up. Bank holidays, weekends, and cashflow pressure can all cause late payments. HMRC does not adjust deadlines for these automatically, so build a buffer into your payment schedule.

If your average monthly PAYE bill is small, you may be able to pay quarterly instead of monthly, but the deadlines and tax month structure still apply.

Keeping a simple payroll calendar with RTI submission dates and HMRC payment deadlines can prevent penalties and keep payroll stress-free.

Step 6: Workplace pensions (automatic enrolment)

If you employ at least one person, you have legal workplace pension duties. In many cases, this means assessing your staff, automatically enrolling eligible employees into a pension scheme, and making employer contributions.

These obligations apply even to very small businesses and first-time employers.

What automatic enrolment means in practice

As an employer, you must:

  • Assess your workforce to identify who is eligible for automatic enrolment.
  • Automatically enrol eligible employees into a qualifying workplace pension scheme.
  • Make employer pension contributions at the minimum required rate.
  • Communicate with staff about their pension rights, even if they opt out.
  • Complete a declaration of compliance with The Pensions Regulator.
  • Maintain ongoing duties, including re-enrolment every three years where required.

The Pensions Regulator provides a clear “getting started” pathway for employers, alongside detailed guidance covering each stage of automatic enrolment: https://www.thepensionsregulator.gov.uk/en/employers

Choosing a workplace pension scheme

You’ll need a qualifying pension scheme before you can enrol staff. Many small businesses choose providers that integrate with payroll software, making assessments and contributions easier to manage.

Common small-business reality: workplace pensions often don’t feel urgent until you take on staff and then they become a legal priority overnight. Delays can lead to compliance notices and fines from The Pensions Regulator.

Even if no one qualifies or all eligible staff opt out, you still have reporting and communication duties. Pensions are not a “set it and forget it” task, but with the right setup, they become a routine part of payroll rather than a constant headache.

Step 7: Use allowances and reliefs properly (where eligible)

Payroll isn’t just about paying what you owe. In some cases, there are allowances and reliefs available that can legitimately reduce your employer costs – provided you meet the eligibility rules and claim them correctly.

Employment Allowance

One of the most valuable reliefs for small employers is Employment Allowance. If you’re eligible, it can reduce your employer Class 1 National Insurance bill by up to £10,500 per tax year.

Employment Allowance is not automatic. You must actively claim it and meet HMRC’s eligibility criteria.

HMRC guidance on eligibility and rules is available here: https://www.gov.uk/claim-employment-allowance

How the allowance is claimed

Employment Allowance is claimed through your payroll process rather than via a separate HMRC form.

  • Most payroll software allows you to claim it by selecting an Employment Allowance indicator.
  • The claim is usually submitted to HMRC as part of an Employer Payment Summary (EPS).
  • Once active, the allowance is automatically offset against your employer Class 1 NI liabilities until the allowance is used up.

HMRC guidance on how Employment Allowance is applied through payroll can be found here: https://www.gov.uk/claim-employment-allowance/how-to-claim

Practical tip: Eligibility can change from year to year, especially if your business grows or your structure changes. Review Employment Allowance at the start of each tax year rather than assuming it still applies.

Used correctly, allowances like this can make a meaningful difference to cashflow for small employers. Used incorrectly, they can trigger HMRC corrections later – so accuracy and eligibility checks matter.

The payroll calendar your business should live by

Most payroll problems don’t come from complex rules – they come from missed steps. A simple, repeatable payroll calendar keeps everything compliant and predictable.

Use the checklist below as a recurring routine.

Every payday

  • Finalise hours worked, overtime, commission, and bonuses.
  • Run payroll and generate payslips.
  • Submit a Full Payment Submission (FPS) to HMRC on or before payday.

https://www.gov.uk/running-payroll/reporting-to-hmrc

Monthly

  • Submit an Employer Payment Summary (EPS) when needed (for example, reductions or no payments) by the 19th of the following tax month.
  • Pay HMRC what you owe by the 22nd if paying electronically (or the 19th if paying by post).

https://www.gov.uk/pay-paye-tax

Ongoing responsibilities

  • Process starters and leavers correctly and on time.
  • Keep workplace pension assessments up to date and ensure contributions are correct.
  • Maintain payroll records and store RTI submissions securely.

https://www.thepensionsregulator.gov.uk/en/employers

Practical takeaway: Treat payroll dates like tax deadlines, not admin reminders. Build them into your business rhythm and most payroll stress disappears.

The mistakes that most often bite small businesses

Most payroll penalties and compliance issues don’t come from complex edge cases. They come from simple, repeatable mistakes that are easy to make when payroll is treated as an afterthought.

  • Submitting FPS late (or after payday)
    HMRC requires Full Payment Submissions to be sent on or before payday. Submitting even one day late can trigger compliance notices and penalties.
  • Missing EPS submissions when they’re needed
    Employer Payment Summaries are often overlooked, particularly in nil-pay months or when claiming adjustments or allowances. If HMRC doesn’t receive an EPS, they may assume tax is due when it isn’t.
  • Not budgeting for employer payroll costs
    Employer National Insurance, pension contributions, and statutory payments are real costs on top of gross pay. Failing to plan for them can create cashflow pressure around HMRC deadlines.
  • Treating payroll as “just paying someone”
    Payroll is a reporting and payment system, not just a bank transfer. Missing RTI submissions or HMRC payment deadlines is one of the fastest ways to fall out of compliance.
  • Using the wrong worker status (employee vs contractor)
    Misclassifying workers can create unexpected PAYE and National Insurance liabilities. This often spills beyond payroll into employment law and tax compliance issues.

HMRC guidance on RTI submissions and PAYE responsibilities is available here:  https://www.gov.uk/running-payroll

Most of these issues are preventable with a simple payroll routine, clear deadlines, and an understanding that payroll is a compliance process as much as it is a payment one.

Practical “getting started” setup checklist

If you want a clean payroll launch with minimal stress, follow this order. It mirrors how HMRC and The Pensions Regulator expect things to be set up.

  1. Register as an employer with HMRC
    Set up PAYE and obtain your employer PAYE and Accounts Office references.
  2. Choose your payroll method
    Decide whether you’ll use payroll software, HMRC Basic PAYE Tools, or outsource payroll entirely.
  3. Collect starter details
    Complete right to work checks, obtain starter declarations (or P45s where available), and collect employee bank details.
  4. Set a pay schedule and cut-off date
    Define when staff are paid and when hours, overtime, and changes must be submitted so payroll doesn’t become a monthly panic.
  5. Set up your workplace pension process
    Choose a qualifying scheme, link it to payroll, and prepare staff communications.
  6. Put HMRC reporting and payment dates in your calendar
    Include FPS submission dates, EPS deadlines, and HMRC payment deadlines so nothing is missed.

Helpful official resources

These are the core pages most employers return to again and again:

Where Formations Wise (and an accountant) can add real value

If you’re forming a company and hiring staff or paying yourself properly via PAYE as a director – getting payroll set up correctly from day one can save significant time and stress.

Support typically includes:

  • PAYE registration and end-to-end payroll setup.
  • Monthly payroll processing and RTI submissions.
  • Automatic enrolment setup, pension scheme integration, and ongoing assessments.
  • Clear advice on salary, payroll planning, and (where relevant) the balance between payroll and dividends for directors.

Final thought: Payroll is easiest when it’s boring. A clean setup, clear dates, and the right support turn it into a background process rather than a recurring source of stress.

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