How to Deal with Financial Disputes Between Directors and Shareholders

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Financial disputes between directors and shareholders can derail even the most promising business. Whether it’s disagreement over dividend payments, reinvestment strategies, or company spending, unresolved conflict can harm operations, morale, and even the company’s reputation.

In the UK, directors have legal duties under the Companies Act 2006, and shareholders have rights set out in the company’s Articles of Association and any shareholders’ agreement. When financial disagreements arise, it’s important to act promptly, fairly, and within the law.

This post explores the main causes of financial disputes, the legal framework around them, practical steps for resolution, and ways to prevent them in the first place.

Common Causes of Financial Disputes

Financial disputes between directors and shareholders can occur in companies of any size from small owner-managed businesses to large corporates. While every case has its own dynamics, several recurring themes tend to cause friction:

  • Dividend Disagreements – Shareholders often expect a return on their investment through dividends, while directors may prefer to reinvest profits into the business for growth. UK company law gives directors discretion on declaring dividends (provided the company has sufficient distributable profits), which can lead to frustration for income-focused shareholders.
    More on dividend rules: GOV.UK – Pay dividends.
  • Salary and Bonus Disputes – Disputes can arise over directors’ remuneration, especially if business performance is weak or if shareholders perceive that pay packages are disproportionate to results.
  • Capital Expenditure Decisions – Disagreement on whether to commit funds to major purchases, expansion projects, or acquisitions can divide boards and investors. Directors have a duty under the Companies Act 2006 to act in the company’s best interests but stakeholders may disagree on what that looks like in practice.
  • Perceived Misuse of Company Funds – Allegations of unauthorised spending, poor financial control, or misuse of corporate assets are among the most serious triggers of disputes. These can quickly escalate into formal investigations or legal action.
  • Valuation Disagreements – Particularly relevant during buyouts, shareholder exits, or external investment rounds, disputes over how the business or its shares are valued can derail negotiations.
  • Exit or Succession Planning – Clashes often occur over the timing, strategy, or terms of selling the business or transferring ownership, especially in family-run or long-established companies.

Tip: Many of these disputes can be mitigated by having a robust Shareholders’ Agreement in place from the outset, clearly defining decision-making processes, profit distribution policies, and dispute resolution mechanisms. The Institute of Directors and the Chartered Governance Institute UK & Ireland provide guidance on creating effective governance structures.

Legal Duties and Rights

In the UK, directors and shareholders operate under clearly defined legal frameworks, but their roles and powers differ significantly. Understanding these boundaries is crucial for resolving and avoiding financial disputes.

  • Directors’ Duties – Under the Companies Act 2006 – Directors’ Duties, directors must act in the best interests of the company as a whole, rather than serving their own personal interests or favouring particular shareholders. Core duties include:
    • Promoting the success of the company for the benefit of its members.
    • Exercising independent judgment.
    • Exercising reasonable care, skill, and diligence.
    • Avoiding conflicts of interest.
    • Declaring any interest in proposed transactions or arrangements.
  • Shareholders’ Rights – Shareholders are entitled to certain rights under UK law, including:
    • Receiving dividends (if declared by directors).
    • Inspecting certain company records, such as the register of members.
    • Attending and voting at general meetings on key company decisions, such as changes to the Articles of Association or approval of major transactions.

It’s important to note that shareholders do not manage the day-to-day operations of the company that responsibility lies with the directors. However, shareholders can influence the strategic direction of the business through their voting rights, shareholders’ agreements, and (in some cases) statutory powers to remove directors.

For more detail on shareholder powers, see: GOV.UK – Running a Limited Company and Companies Act 2006 – Part 13: Resolutions and Meetings.

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Steps to Resolve Financial Disputes

  1. Review Governing Documents
    Start with the company’s Articles of Association, shareholders’ agreement, and any relevant board resolutions. These documents often set out dispute resolution procedures, voting thresholds, and profit distribution policies.
  2. Open Dialogue Early
    Misunderstandings can escalate quickly. Arrange a formal meeting to discuss the issues, ideally with an agenda and minutes. Keep communications professional and fact-based.
  3. Seek Mediation
    A neutral third party can help both sides reach an agreement without going to court. Organisations like the Centre for Effective Dispute Resolution (CEDR) specialise in business mediation.
  4. Involve Legal Advisors
    If discussions fail, a solicitor specialising in corporate law can advise on legal options, including negotiation, formal settlement, or as a last resort – litigation.
  5. Consider Shareholder Remedies
    Under the Companies Act 2006, shareholders may be able to bring an unfair prejudice claim if they believe the company’s affairs are being conducted in a way that harms their interests.
  6. Arbitration or Court Proceedings
    For complex or high-value disputes, arbitration or High Court proceedings may be necessary. However, this can be costly and time-consuming, so it should be a final step.

Preventing Future Disputes

Prevention is always better than cure. Businesses can reduce the risk of financial disputes by:

  • Having a clear shareholders’ agreement – This should cover dividend policy, decision-making processes, exit strategies, and dispute resolution procedures.
  • Keeping transparent financial records – Use cloud accounting software to ensure directors and shareholders can access accurate, up-to-date financial data.
  • Holding regular board and shareholder meetings – Minuted discussions reduce misunderstandings and create a record of agreements.
  • Defining roles and boundaries – Ensure both directors and shareholders understand their rights, responsibilities, and limits of authority.

Resource: The ACAS website offers guidance on conflict resolution and workplace disputes, including advice for company boards.

Key Takeaways

  • Address disputes quickly before positions harden.
  • Use your company’s governing documents as the first reference point.
  • Professional mediation can resolve many issues without court action.
  • A robust shareholders’ agreement is your best prevention tool.

At Formations Wise, we help UK companies stay compliant, organised, and ready to handle challenges including putting the right structures in place to prevent disputes. If you need advice on drafting or updating your company documents, our team can help.

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