A Guide to Business Rates for UK Businesses

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Starting a business involves many financial responsibilities and one that often surprises new UK entrepreneurs is business rates. If your startup operates from a commercial property, it’s likely you’ll need to pay them. But what exactly are business rates? Who pays them? And are there any reliefs available?

This business rates guide UK is designed to help new businesses understand how business rates work, how they’re calculated, and what support might be available.

What Are Business Rates?

Business rates are a form of property tax charged on most non-domestic properties in the UK. If your startup operates from a physical location, such as an office, shop, or warehouse chances are you’ll need to pay them. Business rates are an important source of income for local authorities and help fund services like street cleaning, waste collection, and local infrastructure.

The rates are set by central government (specifically, the Valuation Office Agency, or VOA, under HMRC), but collected by your local council. Once assessed, you’ll receive a bill annually – usually in February or March detailing what you owe for the coming financial year, which starts in April.

Who Needs to Pay?

If you own or lease a commercial property, you’re likely liable for business rates, even if the premises are only partly used for business activities. Landlords may also be liable in certain circumstances, such as when a property is unoccupied.

Business rates typically apply to:

  • Companies operating from offices
  • Retail businesses in shops, salons, or showrooms
  • Food and drink outlets such as cafés, restaurants, and pubs
  • Industrial and storage spaces like factories or warehouses
  • Specialised facilities such as gyms, nurseries, and medical clinics

Who Has to Pay Business Rates?

In general, the occupier of the property is responsible for paying business rates. This could be the property owner or tenant, depending on the lease agreement.

You’re responsible for paying if:

  • You’re running a business from commercial premises
  • You work from home but have a dedicated area solely for business use
  • You are a landlord with a commercial property that’s unoccupied (in some cases)

How Are Business Rates Calculated?

Understanding how business rates are worked out is essential for budgeting and cash flow planning especially in the early stages of your business. Business rates aren’t a flat fee; they’re calculated based on the rateable value of your property and a multiplier set by the government.

Step 1: Determine the Rateable Value

The rateable value of your property is assessed by the Valuation Office Agency (VOA). It represents the estimated annual rent the property could have achieved on the open market at a fixed valuation date. For the current business rates cycle, the valuation is based on rental values as of 1 April 2021, and applies from 1 April 2023 onwards.

This value is not what you’re actually paying in rent, it’s an estimate made by the VOA, which considers factors such as:

  • Location
  • Size and layout
  • Type of property
  • Usage (e.g. shop, office, industrial unit)

To find your property’s rateable value, use the official VOA tool: Check the rateable value of your property

Step 2: Apply the Multiplier

Once you have the rateable value, you multiply it by the business rates multiplier set by central government. This gives you your annual business rates bill before any reliefs or discounts.

There are two multipliers:

  • Standard Multiplier – for properties with a rateable value over £51,000
  • Small Business Multiplier – for properties with a rateable value of £51,000 or less

For the financial year 2024/25, the multipliers are:

  • Standard multiplier: 54.6p
  • Small business multiplier: 49.9p

So, for example:

Example Calculation
Rateable Value: £15,000
Small Business Multiplier: 49.9p
£15,000 × 0.499 = £7,485 per year

If you qualify for Small Business Rates Relief (SBRR) or other discounts, your final bill may be significantly lower or even reduced to zero.

Step 3: Factor in Reliefs or Exemptions

Many startups and small businesses qualify for reliefs that reduce the final amount due. These are not applied automatically in most cases and usually you’ll need to apply through your local council.

Business Rates Relief for Startups

One of the most important things for new businesses to know is that relief schemes exist to reduce your bill – especially if you run a small business or occupy a single property.

  1. Small Business Rates Relief (SBRR)
  • Available if your rateable value is less than £15,000
  • Properties with a rateable value below £12,000 usually pay no business rates
  • Tapered relief applies from £12,001 to £15,000

Apply here: Small Business Rates Relief – GOV.UK

  1. Rural Rate Relief
  • For businesses in rural areas with a population under 3,000
  • You could get 100% relief if you’re the only village shop or post office
  1. Charitable Rate Relief
  • Charities and community amateur sports clubs can get up to 80% relief
  • Local councils may grant further discretionary relief
  1. Enterprise Zones and Local Discounts
  • Some locations offer additional business rate incentives
  • Check with your local council for schemes in your area

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Can You Appeal Your Business Rates?

Yes and it’s something every startup should be aware of. If you believe your rateable value is incorrect or if there’s been a change in how your property is used, you can challenge the valuation set by the Valuation Office Agency (VOA). This process can result in your business rates being reduced, potentially saving you thousands each year.

Common Reasons to Appeal

You may have grounds to appeal your business rates if:

  • The rateable value seems too high compared to similar nearby properties
  • You’ve made significant changes to the property (e.g., downsizing, partial demolition, change of use)
  • The property is now in poor condition or has been affected by external factors (e.g., nearby construction, loss of foot traffic)
  • There has been a market shift or a reduction in rental values for comparable premises in your area

The “Check, Challenge, Appeal” Process

The VOA uses a structured process known as Check, Challenge, Appeal.

Here’s how it works:

1. Check

Begin by reviewing the current information the VOA holds about your property (e.g., floor space, use, layout). If anything is inaccurate, you can submit a correction.

Start here: Check your business rates valuation

2. Challenge

If you still believe the rateable value is wrong, you can move on to the Challenge stage. You’ll need to provide evidence to support your claim, such as recent rental agreements, photos, floor plans, or examples of comparable properties.

Once submitted, the VOA will review your case and either:

  • Agree and adjust your rateable value
  • Reject the challenge (with an explanation)

3. Appeal

If you’re unsatisfied with the VOA’s decision at the Challenge stage, you can take your case to the Valuation Tribunal for England (VTE). This is an independent body that will review the evidence and make a final decision.

Tip: The earlier you act, the better. Any changes made will typically be backdated to the date you submitted your Check, so don’t delay if you think there’s an error.

Things to Know Before You Appeal

  • You must be registered on the VOA’s Business Rates Valuation Account to submit a Check or Challenge.
  • Appeals can take several months, depending on complexity and workload.
  • If you win your appeal, your council will usually issue a refund or adjustment to your bill.

Need Help?

You don’t need a lawyer or agent to make a challenge, but if you’re unsure about the evidence required, you may want to seek advice from:

  • A chartered surveyor who specialises in business rates
  • A business advisor or accountant with property tax experience

Appealing your business rates can feel daunting, but for startups operating on tight budgets, it can make a meaningful difference. It’s well worth reviewing your property’s rateable value regularly – especially if your business or premises has changed.

What If You Work From Home?

With more UK entrepreneurs launching startups from their spare rooms, kitchens, or garden sheds, a common question is: do I have to pay business rates if I work from home? The good news is that most home-based businesses are exempt, but there are exceptions.

When You’re Unlikely to Pay Business Rates

You probably won’t need to pay business rates if your business activity blends into your home life and doesn’t change the property’s overall character. For example:

  • You use a spare room occasionally for admin or working on a laptop
  • You don’t have any visible signage or branding on your home
  • No clients or customers visit your property
  • You haven’t made any physical alterations or dedicated areas solely for business

In these scenarios, your home continues to be classed as a domestic property, and you’ll just pay Council Tax as normal.

When Business Rates May Apply

However, if your home setup has been clearly adapted or partially converted into a dedicated business space, then business rates might be charged on that part of the property. This usually applies when:

  • You’ve converted your garage, outbuilding, or garden room into a workspace used only for business
  • A room is used exclusively for business (and not for any domestic purpose)
  • You employ staff who work at your home regularly
  • You have frequent client visits or use part of your home as a showroom, salon, or studio
  • You’ve installed commercial equipment or made structural changes for business use

In such cases, the VOA may assess your home as having both domestic and non-domestic parts. You’ll then pay:

  • Council Tax on the residential part
  • Business rates on the commercial part

This is called a split assessment.

Example Scenarios

ScenarioBusiness Rates?
Freelance designer using laptop in spare roomUnlikely
Hairdresser with converted salon and customer accessLikely
Accountant seeing clients in dedicated office roomPossibly
Online seller using kitchen and living room to pack ordersUnlikely
Garage converted into a dog grooming studioLikely

Check If You’re Liable

If you’re unsure whether your home-based setup qualifies, it’s best to ask the Valuation Office Agency (VOA) or your local council. They can assess the layout, usage, and frequency of business activity before making a decision.

Contact the VOA

Working from home can be a cost-effective way to launch your startup. Just be aware of the rules so you’re not caught out later with an unexpected business rates bill.

When Do You Start Paying Business Rates?

Typically, you become liable for business rates as soon as you take occupancy of a non-domestic property. You’ll receive a bill from your local council, and it’s usually payable in monthly instalments.

Tip: If you’re starting out and your property is empty, you may qualify for empty property relief for up to 3 months (6 months for industrial properties).

Where to Get Help

Understanding business rates can be overwhelming for first-time business owners. Luckily, support is available:

  • Speak to your local council – They handle billing, relief applications, and appeals.
  • Visit GOV.UK – For comprehensive info and online tools: Business rates – GOV.UK
  • Talk to an accountant or advisor – Especially helpful if you’re unsure whether reliefs apply or how to handle business use from home.

Final Thoughts on UK Business Rates

Navigating business rates may not be the most exciting part of starting a business, but it’s an essential one, especially if you’re setting up in a physical location. Whether you’re renting a compact co-working space or launching your first high street shop, understanding your business rates obligations can help you budget smartly, claim the reliefs you’re entitled to, and avoid costly surprises.

Key takeaways for startups:

  • Check your rateable value early and understand how it’s calculated
  • Explore available reliefs you might be eligible for significant savings
  • Know when to challenge your rates if circumstances change
  • If you work from home, assess whether business use crosses into liability

At Formations Wise, we don’t just help you register your company we’re here to support you as you take your next steps. From formation advice to practical startup guidance, we’re committed to making the journey smoother for UK entrepreneurs like you.

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